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e-tron in everyday life.

The incredible acceleration. The almost silent drive. The great feeling of driving locally, free from CO2. Anyone who has ever experienced an electric car in drive mode or has driven electrically with a plug-in hybrid is well aware of the fascination of electromobility. But e-tron not only means driving fun thanks to the electric drive, but also unrestricted everyday usability. This is because trouble-free everyday life with the electric car or plug-in hybrid, first and foremost requires trouble-free charging.

  • What do I need, in order to charge my vehicle at home?

    The majority of electric cars and plug-in hybrids are charged at home, in their own garage or carport. No suprise, because here the vehicle is safely parked and can be charged overnight in peace. The usable charging power depends not only on the vehicle and the charging equipment used, but also on the individual house infrastructure or on the house connection. Depending on the requirements, Audi offers powerful and compact charging systems for these cases.

  • Where can I charge en route?

    If you cannot charge your electric car or plug-in hybrid at home or want to charge your battery while en route, you can conveniently use one of the public charging stations, for example, during daily errands. The e-tron charging service¹ offers you an access to one of the biggest public charging points. Hence, you will be able to charge your car at more than 70.000 public charging points in 22 european countries by the beginning of 2019. On longer journeys, Audi customers can also load Europe-wide with up to 150 kW at the High Power Charging charging stations of the Ionity network with the e-tron Charging Service at advantageous conditions.

  • Does my vehicle charge with AC or DC power?

    In the context of charging an electric car or a plug-in hybrid, the abbreviation is often called "AC" and "DC". Where "AC" stands for alternative current and "DC" for direct current. Domestic sockets, industrial sockets and wallboxes usually supply alternating current. Batteries, such as those in electric cars or plug-in hybrids, however, can only store DC power. For this reason, the charger must convert the alternating current into direct current for the battery cells. This converter is installed in all electric Audi vehicles. During daily use, you will not notice the difference between AC and DC - the conversion of the electricity is done automatically in your vehicle. In order to achieve particularly high charging power, some charging stations have themselves integrated a very powerful AC / DC converter. They are called DC charging stations and are mostly found in public areas. These higher charging powers allow the electric car to charge even faster.

¹ Access and Network: The e-tron Charging Service is expected to be available in the last quarter of 2018. The number of accessible charging points is being continuously developed.

The e-tron Charging Service can only be used by Audi e-tron customers (a vehicle identification number is required). Europe-wide access: At launch, the e-tron Charging Service will be available in 16 European countries, with an offer for other countries in the pipeline. Prices of the e-tron Charging Service are country-specific. The number of charging points offered is country-specific and depends on the level of expansion of the available infrastructure. There is no claim to be able to access every point of loading in a country. Audi AG does not guarantee the operation and availability of the charging infrastructure. The location information about the number of charging points is updated regularly, but there is no claim to completeness. The e-tron Charging Service loyalty card can only be used 24 hours after card activation across the network. Within the first 24 hours, the card may be used with local restrictions. Authentication via myAudi App (QR Code on the charging point) requires an active radio and Internet connection. This authentication method is not available at all charging points.