As the COVID-19 pandemic continues to affect us all, our highest priority is to ensure our staff, customers and suppliers are protected. With this mind, we have commenced remote operations where possible and all of our call center staff are also handling enquiries remotely from their homes.
Our IT infrastructure and dedicated IT support teams ensure we are able to communicate at all times.
Our Roadside Assistance Responders have adapted to instructions from respective governments and are now using preventive measures. They are using face masks, gloves and hand sanitisers and have been trained in procedures to protect themselves and our customers. They also maintain distance and practice no contact methods to mitigate risk and assure customer confidence.
Some of our dealers have set up a collection and delivery facility for customers to have their cars serviced and they also organise home delivery of new cars.
Please view the contact us page for all relevant contact details for your market around roadside assistance and showroom timings.
Have a look around the website and discover more about the all-new Audi Q7 and the Audi Q3 Sportback models which were recently introduced, discover more about the features on offer and have a look here at what the regional media had to say about the newcomers on a recent drive.
Our social media channels @audimiddleeast as well as your local market ones are always active and we hope will keep you both informed and entertained during this time, you can reach out to us on Instagram, Twitter or Facebook.
Join us online in the #fourringschallenge download the Audi coloring in book for the little ones or simply come and say hi.
Please continue to keep in touch with us by email on firstname.lastname@example.org with any questions, concerns or even positive words of support, which are greatly appreciated.
Stay safe, stay home and we’ll #flattenthecurve together.