Audi connect emergency call & service^*

Frau mit Smartphone geht vor einem ladenden, blauen Audi Q6 SUV e-tron unter offenem Carport vorbei, im Hintergrund Naturkulisse vorbei.

A better feeling on every journey.

Even if the unexpected happens, the Audi connect emergency call & service package^*^,^* is there for you with its functions and useful services. Whether an emergency, breakdown or possible wear and tear – the package will help you in almost any situation.

Plan and arrange upcoming visits to the workshop conveniently with online appointment booking^*^,^*.

Note: Find out which services are available for your Audi in the configurator or directly in your myAudi app^*.

All services for Audi connect emergency call & service^*

Note: Actual visuals and content of the myAudi app may vary depending on software version.

Predictive maintenance^*

Stay carefree on the road: with predictive maintenance^*, you can keep an eye on the state of selected wear parts. You can view the latest status information via the myAudi app^* and the service app^*^,^* in the vehicle. This is also transmitted to the Audi Partner you have specified, who will contact you in good time if maintenance is required.

Remote vehicle diagnostics^*

Using this Audi connect service, a remote diagnosis^* of the vehicle can be performed. It can be started by your Audi Service Partner or Audi online roadside assistance. In this way, you will be given recommendations for further action.

Man with smartphone standing next to a parked dark green Audi, with modern wood and concrete architecture in the background.

Automatic service reminder^*

When is the next service due? The automatic service reminder^* allows you to be contacted proactively by your selected Service Partner.

Remote vehicle repair^*

Have software-based faults on your vehicle fixed remotely by a Service Partner or online roadside assistance – without having to visit the workshop.

Silhouette of a man with a smartphone behind a glass front, reflection of plants and landscape visible in the window.

Online Car Care^*

Service information, predictive messages and field campaigns (service campaigns or recalls) are displayed in the myAudi app^* and, depending on vehicle model^*, in the infotainment system. Information from the instrument cluster is transmitted to the myAudi app^* where it can also be viewed. Should a visit to the workshop be necessary, an appointment query can be sent directly to the Audi Partner stored.

Finger touches SOS button in the roof module of an Audi, illuminated with a red symbol and green LED display.

Audi connect emergency call

You can trigger the emergency call by pressing a button; in the event of a serious accident, this is done automatically. The Audi connect emergency call offers the advantage that you will also receive support in your own language^* when abroad. The Audi emergency call centre informs the local emergency services and ensures that relevant data such as the location of the accident and the number of occupants are transmitted.

View from inside an Audi of a woman in the passenger seat and a man outside on a coastal road.

Audi incident assistance

If the vehicle sensors detect a minor accident without airbag deployment and/or belt tensioning, you will be asked on the MMI display whether you need help from trained service personnel with processing the incident or whether you want to place an emergency call.

Man wearing headphones sits at a desk in a car dealership and works on a computer with the Audi website open, with an Audi blurred in the background.

Online roadside assistance

In the event of a breakdown, you can use the service call button in the roof module to trigger online roadside assistance and be connected to the Audi assistance centre. In many cases, the data sent by the vehicle can be used to find a quick and suitable solution for you.

Audi connect: check and renew licence Tutorial on the purchasing process in the Audi Functions Store

Audi connect emergency call & service^*

A better feeling on every journey.